Complaints Procedure

If you have a complaint about your adviser, or any financial advice you have received from your adviser, please follow our Complaints Procedure and contact us on info@squaremortgage.co.uk or call us on 02031056501.

A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request.

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 0800 023 4567.